1987 — the first van
Harold built the business one recommendation at a time, keeping a handwritten book of every customer and every job.
Harold started with one van
A Leeds family firm since 1987
Dean and Michael Whitaker now lead the six-person team their dad began in Armley. The vans changed; the standard did not.
Useful detail
What your engineer covers
Dean and Michael Whitaker now lead the six-person team their dad began in Armley. The vans changed; the standard did not.
- 38 years serving Leeds
- Six directly employed engineers
- Gas Safe registered
- Apprentices trained in-house
2009 — the handover
Dean and Michael took over after learning the trade on the tools. Harold still appears for tea and an unsolicited opinion.
Today — still accountable
No subcontractor lottery and no call centre. The person who answers the phone knows the engineer coming to your home.
People, not stock promises
The people in the vans.
Dean Whitaker
Director · Gas Safe · since 1994Dean joined his dad on the tools in 1994 and still takes the awkward boiler calls.
Michael Whitaker
Director · Gas Safe · since 1997Michael plans full bathroom jobs and is the one who notices the millimetres.
Samira Khan
Customer care · since 2018Samira answers the office line, books realistic arrival windows and keeps every job moving.
Inside the work
Work by the team you meet.
Next step
Describe the problem.
Armley, Leeds, West YorkshireMon–Fri 8am–6pm · emergencies 24/70113 496 0187